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Boom Shankar Returns & Exchange Policy

We hope you absolutely love your Boom Shankar purchase, but if it’s not quite right, we’re here to help with a hassle-free, no-handling-fee returns process. Below you’ll find our returns, exchanges, and faulty item policies for all our customers.

 

  • Australia → 35 days from delivery to return.
  • NZ & USA45 days from delivery to return.
  • Items must be unworn, unwashed, with tags.
  • Full price items → refund, exchange or store credit.
  • Sale & promo items → exchange or store credit only.
  • Final Sale → no returns unless faulty.
  • Australia → $10 Aus Post label for change of mind.
  • NZ & USA → change of mind returns at customer’s expense.
  • Faulty items → returns & shipping covered by us.
  • Instant Exchanges available for NZ & USA.